Shipping Policy
Effective Date: February 10, 2025
At LuxeGlittz, we strive to provide reliable and timely shipping to ensure your orders arrive safely. Please read our Shipping Policy carefully before placing an order.
1. Processing Time
- Orders are typically processed within 1-3 business days (excluding weekends and holidays).
- During peak seasons or promotional events, processing times may be slightly longer.
- If there are any delays, we will notify you via email.
2. Shipping Options & Delivery Time
We offer the following shipping options:
Domestic Shipping (Within the U.S.)
| Shipping Method | Estimated Delivery Time | Cost |
|---|---|---|
| Standard Shipping | 5-7 business days | Calculated at checkout |
| Expedited Shipping | 2-3 business days | Varies based on location |
| Overnight Shipping | 1 business day | Based on carrier rates |
International Shipping
- International delivery times vary by destination, typically ranging from 7-21 business days.
- Customs processing may cause additional delays beyond our control.
- Customers are responsible for any customs duties, taxes, or import fees required by their country.
3. Shipping Costs
- Shipping costs are calculated at checkout based on the shipping method selected and delivery location.
- Orders over a certain amount may qualify for free shipping promotions, which will be displayed at checkout.
4. Tracking Your Order
- Once your order has shipped, you will receive a tracking number via email.
- You can track your package through our website or the carrier’s tracking system.
- If you do not receive tracking information within the expected timeframe, please contact our support team.
5. Lost, Stolen, or Damaged Packages
- LuxeGlittz is not responsible for lost or stolen packages once they are marked as delivered by the carrier.
- If your package is lost in transit, we will assist in filing a claim with the shipping carrier.
- If your package arrives damaged, please contact us within 48 hours of delivery with photos of the damaged items and packaging.
6. Address & Delivery Issues
- Customers are responsible for providing an accurate shipping address at checkout.
- If an order is returned due to an incorrect address, the customer will be responsible for reshipping fees.
- If your package is delayed, check the tracking information or contact the shipping carrier for updates.
7. Changes to Shipping Policy
- LuxeGlittz reserves the right to update or modify this policy at any time.
- Any changes will be posted on our website, and continued use of our services implies acceptance of the revised policy.
8. Contact Information
For any shipping-related inquiries, feel free to reach out to us:
📧 support@luxeglittz.com
📞 (252) 473-1204
